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App Insights

Internet of Things for hospitality: A connected future

Tom Melamed,

This is the second part in our series focusing on how the Internet of Things is being applied in various industries – you can read part 1, on healthcare, here.   When Hong Kong’s Kowloon Hotel first opened in 1986, it was the world’s first true “technology hotel”. The rooms…

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App Insights

5 of the world’s most creative placemaking projects

Charlie Harman,

Almost half of the global population – that’s about 3.5 billion of us – live in cities. These cityscapes have grown organically, over hundreds of years. with little consideration for the well-being of those living in them. They’ve been designed for the quantity of dwellers, rather than the quality of…

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App Insights

Apps and the Internet of Things

Jo Reid,

The Internet of Things promises us a world where billions of devices talk to each other, constantly adjusting and responding to the data they send and receive. It’s a world where you can turn your TV on with the wave of a hand or set your alarm clock by talking…

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App Insights

Team interview: 2017 app trends

Charlie Harman,

From Nostradamus to Biff’s copy of the Grays Sports Almanac in Back to the Future (II), humans have long been fascinated by predictions of the future. And while our crystal balls are no more effectual than Mystic Meg’s, when you work in an industry, you can certainly see trends on…

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App Insights

2017: The end of apps?

Tom Melamed,

As we move into 2017, we’re faced with an uncomfortable truth: fewer people are downloading and using apps. 49% of users download no apps at all over any given three month period; of the remainder, 95% abandon their downloads within the same 90-day span. Retention – always a key performance…

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App Insights

Technology creates the exhibit: how apps build historical artefacts

Jo Reid,

Traditionally, museums and heritage sites pulled in the crowds with material objects to tell their historical stories; visitors were lured on the promise of seeing for themselves a famed Viking helmet or rare painting. While the public still desire physical attractions – monuments, artwork, buildings – it is now as…

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App Insights

How to build a heritage app

Jo Reid,

Any discussion about developing a heritage app or placemaking experience has to start with the question, ‘why do we need one?’. It might sound like a simple question at first, but it can be difficult to answer. If the answer is ‘because every other heritage site has one,’ you might…

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App Insights

Post-truth history – the ethics of heritage placemaking

Charlie Harman,

The Oxford English Dictionaries have both declared ‘post-truth’ as their Word of the Year for 2016. This term doesn’t mean that truth has ceased to exist – more that it has ceased to be relevant. In the ‘post-truth society’, what sounds true is more important than what can be verified…

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